Shipping & Returns Policy
Thank you for shopping with Jewelix Jewelry! We’re committed to making sure you love every piece you purchase from us. Please read below for our shipping, return, and warranty policies.
📦 Shipping Policy
At Jewelix, we pack every order with love and care. Orders are processed and shipped within 3–5 business days. You’ll receive a confirmation email with tracking information as soon as your order is on its way.
If you have any issues with your delivery or haven’t received your package, feel free to contact us at info@jewelixjewelry.com—we're happy to help.
🔁 Returns Policy – 14-Day Satisfaction Guarantee
We want you to feel confident in every purchase. If for any reason you’re not completely satisfied, you may return your item within 14 days of delivery for a full refund or exchange—no questions asked.
To start a return:
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Email us at info@jewelixjewelry.com with your order number.
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Items must be in original condition and packaging.
💎 90-Day Warranty – Hassle-Free Replacement
All Jewelix Jewelry is backed by our 90-day warranty. If your item arrives damaged or becomes defective within 30 days, we’ll send you a free replacement—no questions asked.
To request a replacement:
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Email us at info@jewelixjewelry.com
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Include a photo of the item and a brief explanation of the issue.
We’ll handle it from there—quickly and with care.
If you have any questions or need support, don’t hesitate to reach out.
Contact: info@jewelixjewelry.com
Thank you for choosing Jewelix Jewelry!