📦 Shipping Policy

At Jewelix Jewelry, we carefully pack every order with love and attention to detail to ensure your pieces arrive safely and beautifully.

Processing Time

• Orders are processed within 3–5 business days (excluding weekends and holidays).

• You’ll receive an order confirmation email once your purchase has been placed, followed by a shipping confirmation email with tracking details once your order is on its way.

Shipping Times

• Standard shipping within the U.S. typically takes 3–7 business days after processing.

• International shipping times may vary depending on destination and customs clearance.

Shipping Rates

• Shipping costs are calculated at checkout and depend on your location and order size.

• We occasionally offer free shipping promotions, which will be clearly noted on our website.

Tracking & Delivery

• Once shipped, you can track your package using the link provided in your confirmation email.

• Please ensure your shipping address is entered correctly at checkout—we are not responsible for lost packages due to incorrect addresses.

Missing or Delayed Orders

If your package hasn’t arrived within the expected timeframe, please:

1. Check the tracking information provided.

2. Contact your local postal service for updates.

3. If you still need assistance, reach out to us at info@jewelixjewelry.com—we’ll be happy to help resolve the issue.